Last Updated: December 23, 2025

1. Agreement to Terms

By installing, accessing, or using Rendra (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the App.

These Terms constitute a legally binding agreement between you (the "Merchant" or "you") and Rendra AI ("we", "us", or "our").

2. Description of Service

Rendra is a Shopify app that uses artificial intelligence to generate professional model photos from your product images. The App allows you to:

Upload or select product images from your Shopify store
Choose model styles and background settings
Generate AI-powered model images featuring your products
Publish generated images to your Shopify product pages

3. Account and Installation

3.1 Eligibility

You must:

Be at least 18 years old
Have a valid Shopify store
Have the authority to bind your business to these Terms
Provide accurate information during installation

3.2 Account Security

You are responsible for:

Maintaining the security of your Shopify account
All activities that occur under your account
Notifying us immediately of any unauthorized access

3.3 One Account Per Store

Each Rendra account is tied to one Shopify store. You may not share accounts across multiple stores.

4. Credit-Based Billing

4.1 How Credits Work

Each image generation consumes 1 credit
Credits are deducted only upon successful generation
Failed generations do not consume credits
Credits do not expire while the App is installed

4.2 Free Trial

New users receive 5 free credits upon installation
Free trial credits generate full-quality images with no watermark
No credit card required for the free trial
Free trial is limited to one per Shopify store

4.3 Paid Credits (Coming Soon)

Paid credit packs will be available in the future
Pricing will be clearly displayed before purchase
All charges will be processed through Shopify's billing system
Credits are non-refundable once purchased

4.4 No Automatic Charges

We do not automatically charge for additional credits
You must manually purchase additional credits when needed
You will receive clear notification when credits are low

5. Acceptable Use

5.1 Permitted Use

You may use Rendra to:

Generate model images for your Shopify products
Publish generated images on your store
Use generated images in your marketing and advertising
Create images for commercial purposes related to your business

5.2 Prohibited Content

You may not use Rendra to generate images containing:

Illegal content or activities
Explicit sexual content or nudity
Hate speech, violence, or harassment
Content that infringes third-party intellectual property rights
Misleading or fraudulent product representations
Content that violates Shopify's Acceptable Use Policy

5.3 Content Moderation

We reserve the right to:

Refuse to generate any image for any reason
Remove generated images that violate these Terms
Suspend or terminate accounts that violate these Terms
Report illegal content to appropriate authorities

6. AI-Generated Content and Disclaimers

6.1 AI Technology

Rendra uses third-party artificial intelligence services to generate images. AI-generated content is:

Created algorithmically based on your inputs
Not guaranteed to be perfect or exactly as expected
Subject to limitations of current AI technology
Improving continuously but may contain imperfections

6.2 No Guarantees

We do not guarantee that:

Generated images will meet your exact expectations
All generations will be successful
Images will be free from artifacts or imperfections
Results will be identical across multiple generations
Generated images will increase sales or conversions

6.3 Merchant Responsibility

You are responsible for:

Reviewing all generated images before publishing
Ensuring published images accurately represent your products
Compliance with advertising and consumer protection laws
Any claims or disputes arising from your use of generated images

7. Intellectual Property and Ownership

7.1 Your Original Content

You retain all rights to:

Your original product images
Your Shopify store content
Your brand and trademarks

7.2 Generated Images

You own the generated images created by Rendra for your products.

Generated images are your property
You may use them for any legal commercial purpose
You may modify, edit, or delete them at any time
You may publish them to your store or use in marketing

7.3 Our Technology

We retain all rights to:

The Rendra app and its code
Our AI models and prompts (where applicable)
Our trademarks and branding
All improvements and updates to the App

7.4 License to Process

By using the App, you grant us a limited license to:

Process your product images to generate model images
Store generated images on your behalf
Use aggregated, anonymized data to improve the App

8. Original Product Images

Important: We do not modify, replace, or delete your original product images.

Original images in your Shopify store remain unchanged
Generated images are created as separate, new files
You choose which images to publish
Deleting generated images does not affect originals

9. Limitation of Liability

9.1 Service Provided "As Is"

The App is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including but not limited to:

Warranties of merchantability
Fitness for a particular purpose
Non-infringement
Uninterrupted or error-free service

9.2 Limitation of Damages

To the maximum extent permitted by law, we shall not be liable for:

Any indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunities
Damages resulting from use or inability to use the App
Damages resulting from generated images or their use
Any damages exceeding the amount you paid us in the past 12 months

9.3 Maximum Liability

Our total liability for all claims related to the App shall not exceed the greater of:

$100 USD, or
The amount you paid us in the 12 months before the claim

9.4 State Law Variations

Some jurisdictions do not allow certain limitations of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify and hold harmless Rendra AI, its affiliates, and their respective officers, directors, and employees from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of the App
Your violation of these Terms
Your violation of any rights of another party
Your generated images and their publication or use
Any content you submit to the App

11. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Key points:

We collect minimal data necessary to provide the service
We use third-party AI providers to generate images
We do not sell your data
You can request data deletion at any time

Full details: See our Privacy Policy at [docs/legal/PRIVACY\POLICY.md]

12. Modifications and Updates

12.1 Changes to Terms

We may update these Terms from time to time. When we do:

We will update the "Last Updated" date
Significant changes will be communicated via email or app notification
Continued use after changes constitutes acceptance

12.2 Changes to App

We may:

Add, modify, or remove features
Change credit pricing (with advance notice)
Update AI models and generation technology
Perform maintenance or updates

We will provide reasonable notice for material changes affecting your use.

13. Termination

13.1 Termination by You

You may terminate your use of the App at any time by:

Uninstalling the App from your Shopify store
Contacting us to request account closure

13.2 Termination by Us

We may suspend or terminate your access if:

You violate these Terms
You engage in fraudulent activity
You abuse the service or use it for prohibited purposes
Required by law or Shopify policy

13.3 Effect of Termination

Upon termination:

Your access to the App will cease
Generated images will be deleted within 30 days (unless you request immediate deletion)
Unused credits are forfeited (no refunds)
You remain responsible for any outstanding obligations

13.4 Data After Termination

You may request:

Export of your generated images before deletion
Immediate deletion of all your data
Copy of your account data

Contact us at hello@rendra-ai.com for post-termination data requests.

14. Compliance with Shopify

14.1 Shopify Terms

Your use of Rendra must comply with:

Shopify's Terms of Service
Shopify Partner Program Agreement
Shopify App Store requirements
Shopify's Acceptable Use Policy

14.2 Integration

Rendra integrates with Shopify through official APIs. Any changes to Shopify's platform may affect the App's functionality.

15. Third-Party Services

15.1 AI Providers

We use third-party AI services (primarily KIE.AI) to generate images. Their use is subject to their respective terms of service.

15.2 No Third-Party Liability

We are not responsible for:

Actions or omissions of third-party service providers
Changes to third-party services
Third-party service outages or errors

16. Dispute Resolution

16.1 Informal Resolution

Before filing a claim, please contact us at hello@rendra-ai.com to resolve the issue informally. We commit to working with you in good faith to resolve disputes.

16.2 Governing Law

These Terms are governed by the laws of the United States and the state in which Rendra AI is registered, without regard to conflict of law principles.

16.3 Jurisdiction

You agree that any legal action or proceeding related to these Terms shall be brought exclusively in the federal or state courts located in the United States, and you consent to the jurisdiction of such courts.

16.4 Arbitration (Optional)

For disputes that cannot be resolved informally, we may offer binding arbitration as an alternative to litigation, at our discretion.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rendra AI regarding the App.

17.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

17.3 No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or any other provision.

17.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

17.5 Force Majeure

We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, pandemics, or internet service disruptions.

17.6 Survival

Provisions that by their nature should survive termination (including ownership, warranties, indemnification, and limitations of liability) will survive termination of these Terms.

18. Contact Information

If you have questions, concerns, or disputes regarding these Terms:

Email: hello@rendra-ai.com
Response Time: We aim to respond within 2 business days.

Summary for Merchants

What you get:

5 free credits (no watermark, full quality)
1 credit per image generation
Ownership of generated images
Right to use images commercially

What we provide:

AI-powered model image generation
Secure storage of generated images
Integration with your Shopify store

What you should know:

AI-generated content may have imperfections
No guarantees of perfect results
You're responsible for reviewing before publishing
Credits are non-refundable
We may refuse prohibited content

What we don't do:

Modify your original product images
Guarantee sales or conversions
Sell your data
Automatically charge for credits

Your rights:

Own all generated images
Use images for any legal purpose
Delete images anytime
Terminate service anytime
Request data deletion

By using Rendra, you agree to these Terms of Service and our Privacy Policy.